Do you have a refund policy/guarantee?

Yes, you can find our refund policy at the bottom of our site. We have a 100% money-back guarantee as long as you provide all the documents we require and the vehicle is not stolen nor has a lien on it unless the lien is in your name.

If you are not able to provide all documents required, then we are only able to do a partial refund which is determined based on the situation. Generally, we will only keep $50 for our time spent doing the paperwork and refund the rest.